What We Do with Data

Our pragmatic risk-based model for eDiscovery provides accurate, real-time spend against budget and effectively balances court expectations, custodian burden, and the costs of processing and review. We help business systematically identify strategic matters for early special handling. We help business utilize real-time, contextually relevant analysis of planned versus actual litigation activity and spend to achieve transparency, allocate resources according to business goals and facilitate nimble legal pivots. We help business improve ROI and transform legal operations from cost centers to profit centers. We’ve helped clients implement simple quality control tools to reduce cost and improve predictability and consistency. We have deep expertise successfully running and resolving high-risk litigation and investigations in subject matter areas including Antitrust, Casualty, Class Actions, Environmental, Insurance Coverage, Intellectual Property, Mass Tort, Multi District Litigation, Product Liability, Recovery Litigation, and RICO. We have deep and broad expertise applying a wide range of tools to more efficiently and effectively manage litigation risk in a way that is aligned with larger business goals. The tools and techniques that we utilize include root cause analysis, analytics, decision tree analysis, eDiscovery, jury research, SMART matter budgeting, subpoena & service of process management, and others.

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We help clients stay harmonized and tune globally and enterprise wide with their ethical aspirations. We help them stay in compliance with the regulations and requirements that apply to their business.  We help clients develop and maintain processes that detect compliance failures before they get out of hand. We help clients learn how to capture the lessons inherent in their largest headaches and convert them into institutional knowledge efficiently shared across enterprises and regions.

We’ve got deep experience helping clients with effectively managing their risk in relation to compliance areas such as ABAC, Anti-Corruption, Customer Requirements, Data Privacy, “Due Care” Requirements, Environmental Requirements, the Foreign Corrupt Practices Act (FCPA), ISO 37001, Product Safety (NHTSA, CPSC, etc.), Record Retention, Litigation Holds, Sarbanes-Oxley and other Regulatory Requirements.

We help clients minimize risk and avoid regulatory issues by building compliance into their existing business processes.

We help clients get ahead of and favorably influence regulation by monitoring and responding to rule-making. We help clients coordinate with industry groups to maximize the influence of their research and development. We help clients interface with regulatory authorities and negotiate favorable resolutions to regulatory subpoenas and investigations.

We work with clients to develop and implement an integrated framework of processes that shield the business from individual and systemic failures. We help clients develop and implement policies that discourage compliance failures and encourage necessary escalation.

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We work with clients to make the most of their existing processes, whether documented or not. For clients that lack a consistent process documentation format, we work with them to identify the best way to diagram and keep track of their processes. This benefits our clients because a consistent approach to business processes improves employee mobility (both laterally and vertically) and eases managerial oversight.

We help clients with process documentation, development, audit, and improvement. We help break down, define, root cause, and resolve large-scale, complex, multi-disciplinary problems. By focusing on true root-cause and utilizing facilitated, structured problem solving, we help clients identify the most efficient corrective action the first time. We help clients better understand what works and what does not work about their business. Using simple interview techniques, we document existing process in a consistent manner.

We audit existing processes to analyze their effectiveness and evaluate the need for improvement. We use these results to assist management in better understanding the status quo in order to make informed business decisions about keeping, scrapping and improving key business processes. We reduce the cost of solving problems by improving the efficiency of the process and the certainty of the corrective action options.

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